Support Center

We're here to help you get the most out of Orbital

Frequently Asked Questions

How does the 14-day free trial work?

Sign up with just your email (no credit card needed). Get full access to all features for 14 days. If you love it, subscribe. If not, your account auto-deletes—no hard feelings.

What happens to my data if I cancel?

If you cancel within 14 days, we delete everything. After 14 days, you can export your data before canceling. We permanently delete your data within 30 days of cancellation.

What is the Resilient Streak system?

Unlike other apps that reset your streak after ONE missed day, we give you 3 "safety strikes" once you hit 14 days. This is based on neuroscience—14 days builds the habit, so we protect your progress while keeping you accountable.

Can I use Orbital offline?

Yes! Orbital works offline. Your data syncs automatically when you reconnect to the internet.

How do I earn free months through referrals?

Share your unique referral link. For every friend who completes their trial and becomes a paying customer, you get 1 free month. Refer 12 = 1 full year FREE!

Contact Support

We typically respond within 24 hours on weekdays

Email Us

For general support:

support@orbitalconnection.app
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